Data privacy Policy
Table of Contents
12. US residents
In addition to the information provided throughout this Privacy Policy, state privacy laws in the United States require that we disclose to consumers in those states additional information about the processing of their personal information. Below we describe the purposes for which we use and disclose personal information and, for each purpose, the categories of personal information we use and disclose and the categories of third parties to whom we disclose the personal information.
Service functionality: We use certain information to provide you with our Services, including to create and manage your account, enter a contract for sale or services, facilitate purchases or process payments, fulfil orders, send service communications, provide customer service functions, and conduct general business operations, such as accounting, recordkeeping, and audits, analysing our performance, and meeting our legal obligations.
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Service improvement: We use information you provide to improve, grow, and optimize our Services, including to maintain and verify the quality of our Services, develop new Games, products, and other services, and understand how our Services are being used, our customer base and purchasing trends, and the effectiveness of our marketing.
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Personalisation: We use information to offer you recommendations and tailor our Services to your preferences. The personal information we collect and use for these purposes includes:
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Personal information provided by you:
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Contact information, including name, username, date of birth, email address, telephone number, avatar or profile picture
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Demographic information including your date of birth, and country
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Payment information, collected by our third-party payment processors to complete a purchase or provided by you to our Customer Service
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Information that you provide when you register with a Service, including when you link a third-party account to your Impulse Media Hub Profile or play via a third-party account (such as your Facebook account)
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Information contained in your communications to us, including when you contact our customer service
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Any information that you provide by interacting with our Services (please note that some comments or information will also be visible to other users of our Services)
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Customer service information, such as any issues you raise and their resolution
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Location information, including state, country or, if enabled by you in your device settings, precise geolocation
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Information of contacts that you supply to us, may be shared with our service providers. We do not sell or share such information
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Personal information automatically collected:
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Websites visited before and after you use a Service
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Browser type and language
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IP address
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Hardware and software information
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Gameplay data
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Communications
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Usage data
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Purchase history
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We disclose this personal information to:
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Various Group Companies which may use the personal information for their own marketing purposes
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Service providers, including billing firms, customer service support, consultancies, information technology providers, cybersecurity providers, payment processors, accounting and auditing firms
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Partners and licensees who provide you with goods or services you have requested, or create applications and websites that benefit our player community
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Impulse Media Hub also publicly displays certain personal information about you, including third-party account information and gameplay information, on our Services, or the properties operated by our third-party partners and licensees. For example, your Impulse Media Hub Profile username will be displayed on leaderboards if you are a top player in one of our Games. If you have synced a third-party account with your Impulse Media Hub Profile, we, or our third-party partners or licensees, will make your username available to be searched by other users if you have not opted out of this feature
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Sweepstakes, Promotions and Competitions: When Impulse Media Hub runs promotions or competitions, we collect certain personal information from participants to enter them into the promotion and to deliver any prizes won. We will also need to collect additional information in order for you to claim a prize. We will combine that information with other information we have collected about you and use such combined information for other purposes stated in this Privacy Policy. The personal information we collect and use for these purposes includes:
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Personal information provided by you
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Contact information, including name, address, postal code, age and/or date of birth, email address, telephone number, and other information you submit
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Information you provide in order to claim any prizes you win
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We disclose this personal information to:
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Various Group Companies which may use the personal information for their own marketing purposes
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Service providers, vendors, or business partners, such as entities conducting promotions on our behalf. In some circumstances, such as disclosures to business partners are for their own marketing purposes, however, we make these disclosures only with your consent.
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Advertising and marketing: To send you marketing communications and newsletters, personalise the advertisements you see on our Services and third-party online properties, and measure the effectiveness of our advertising The personal information we collect and use for these purposes includes:
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Personal information provided by you:
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Contact information, including name, username, date of birth, email address, telephone number
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Demographic information including your, date of birth, and country
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Information that you provide when you register with a Service, including when you link a third-party account to your Impulse Media Hub Profile or play via a third-party account (such as your Facebook account)
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Any information that you provide by interacting with our Services (please note that some comments or information will also be visible to other users of our Services)
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Precise geolocation, if enabled by you in your device settings; and
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Information about your interests in and use of various products, programs, and services
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Marketing preferences
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Personal information automatically collected:
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Websites visited before and after you use a Service
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Browser type and language
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IP address
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Hardware and software information
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Gameplay data
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Communications
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Usage data
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Purchase history
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Mobile advertising IDs, non-personal identifiers, and other information from your mobile device
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We disclose this personal information to:
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Various Group Companies which may use the personal information for their own marketing purposes
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Online advertising partners, including partners who use Cookies to personalize, retarget, and measure the effectiveness of advertising, including on our Games
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These partners will combine this personal information with information that they have collected about you when you use their services (or the websites and services of third parties) to serve you more relevant ads or to improve the accuracy of their targeting and measurement systems.
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Social media platforms
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Business partners, when you give us your consent to disclose your personal information to them
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The personal information we collect and use for these purposes includes:
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Personal information provided by you:
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Contact information, including name, username, date of birth, email address, telephone number
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Information that you provide when you register with a Service, including when you link a third-party account to your Impulse Media Hub Profile or play via a third-party account (such as your Facebook account).
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Any information that you provide by interacting with our Services (please note that some comments or information will also be visible to other users of our Services)
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Personal information automatically collected, including by monitoring and recording on your device:
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Websites visited before and after you use a Service
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Browser type and language
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IP address
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Hardware and software information
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Gameplay data
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Communications (including without limitation chat, text, or voice communications)
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Usage data
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Mobile advertising IDs, non-personal identifiers, and other information from your mobile device
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Activities on your device
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We will disclose this personal information to:
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Various Group Companies which will use the personal information for the purposes listed above
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Service providers such as platform providers, cybersecurity providers, tournament providers, and information technology providers
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Other entities when we believe that this is necessary to protect the rights, property, or safety of any person
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Regulatory or law enforcement agencies
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Legal compliance: To comply with legal process, such as warrants, subpoenas, and court orders; to respond to lawful regulatory or law enforcement requests, such as when we have a good-faith belief that we must do so by applicable law, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or will expose you or us to legal liability; to exercise, establish, or defend our legal rights; to protect the vital interests of any person; and to comply with applicable legal requirements. Such personal information includes:
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Any information requested through legal process or that we believe in good faith is necessary to respond to lawful regulatory or law enforcement requests for the purposes listed above. We will disclose this personal data to:
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Regulatory or law enforcement agencies, including jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards.
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Our legal advisors or consultants.
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Corporate change: We will disclose any personal information that we have collected about you in connection with the sale of our business or assets in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event.
Impulse Media Hub is not responsible for the privacy practices of its Group Companies and the use of your personal information by its Group Companies will be governed by those specific companies’ privacy policies, which you will find on each company’s website.
Your US Privacy Rights
Residents of some states have certain rights in relation to their personal information. We describe below the rights that will be available to you, depending on your state of residence.
Right to Request Access to Your Personal Information
You may have the right to request, up to two times in a 12-month period, access to the personal information we have collected about you and information regarding the source of that personal information, the purposes for which we collect it, and the third parties and service providers to whom we sell, share, or disclose it. Please note that certain information will be exempt from such requests under applicable law.
Right to Request Correction of Your Personal Information
You may have the right to request that in certain circumstances we correct personal information that we have collected about you. Some information will be exempt from such requests under applicable law.
Right to Request Deletion of Your Personal Information
You may also have the right to request that we delete personal information that we have collected from or about you. Some personal information will be exempt from such requests under law. For example, we need certain types of personal information so that we can provide our Properties to you. If you ask us to delete it, you will no longer be able to access or use our Properties.
Limit Use of Your Sensitive Personal Information
California residents have the right to limit our use of their sensitive personal information if we use such personal information to infer characteristics about them. To exercise this right, please visit our Limit the Use of My Sensitive Personal Information webpage or contact us at our contact page. Your right to limit our use of such personal information is subject to exception. In some states, we will be required to obtain your consent before collecting your sensitive personal information.
Sale and Sharing of Personal Information; Targeted Advertising; Profiling
Under the laws of some states, consumers have the right to opt out of the sale of personal information or the sharing of their personal information with third parties for targeted advertising (also known as cross-context behavioural advertising or interest-based advertising).
We share certain information with third parties who do work on our behalf for the business purposes we describe above.
We also will allow third-party advertising companies to collect information about your activity on our Websites and in our Games and other Services for example through cookies, mobile ad identifiers, pixels, web beacons and social network plugins. These advertising entities use information they collect to help us provide more relevant advertisements and for other purposes described in our Privacy Policy. You can control the sharing of your personal information for targeted advertising through our Websites and Games and other Services in the following ways:
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To set up cookie controls and opt-out of advertising cookies, including third-party advertising cookies, by clicking here.
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You can also set up cookie controls through many browser settings and you can use industry-wide opt outs to control the use of cookies for interest-based advertising purposes.
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You also can opt-out through the in-app Privacy and Security section in our Games. Once you opt out, we record your preferences. We will not share your information for these purposes.
The personal information collected through these methods is associated with your browser or device, so if you would like to opt out for this information you will need to disable cookies or trackers as described above. Because your opt-out preference is stored in a cookie, if you reset your advertising ID or clear your cookies then we will not recognise your device or your choices, so you must opt out again. You will also disable non-advertising cookies through your browser or device settings.
Impulse Media Hub recognises Do Not Track settings.
Personal Information Collected Through Impulse Media Hub Profiles: In addition to the opt-outs related to advertising above, we support state privacy laws by allowing residents to opt out of any other future sale or sharing of their personal information for targeted advertising by clicking here. You can also submit a request to opt out of sales by emailing us at privacy@impulsemediahub.com.
How to Exercise Your Access, Correction, and Deletion Rights
You will exercise any privacy rights to which you are entitled by submitting your request to us here or sending an email to privacy@impulsemediahub.com. To exercise your right to correction, please update your account information directly or send an email to privacy@impulsemediahub.com.
For security purposes, we will verify your identity - and will request information from you to do so - when you request to exercise your privacy rights. If you have an online account you use to interact with Impulse Media Hub, logging into your account will serve to verify your identity and request. We will request additional information if we believe your account has been compromised. If you do not have an account with us, or if we have reason to suspect that the security of your account is compromised, then we will request additional information from you to match with our existing records to verify your identity, depending on the nature of the request and the sensitivity of the information sought.
Some states permit you to designate an agent to make requests to exercise your rights as described above. We will take steps to both verify the identity of the person seeking to exercise their rights as listed above, and to verify that your agent has been authorised to make a request on your behalf through providing us with a signed written authorisation or a copy of a power of attorney.
Once we have verified your identity (and your authorised agent, as applicable), we will respond to your request as appropriate. If we are unable to complete your requests, we will provide you information about the reasons that we could not comply with your request.
Profiling
We do not engage in "profiling" in furtherance of decisions that produce legal or similarly significant effects.
Right to Non-discrimination
We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights, unless allowed under applicable law.
Appeals
Some state laws allow residents who are not satisfied with our response to their requests to appeal our decision by contacting us as described in the written notice we will provide to you.
Additional Privacy Information for California Residents
Depending on how you interact with us, Impulse Media Hub will collect the following categories of personal information about you. For information about the purposes for which we use and disclose data, and additional potential disclosures of personal information, please see US residents section above.
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Identifiers, collected from you, on our social media pages, or third-party subscription service providers, will be disclosed to our service providers and will be sold to or shared with business partners.
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Financial information, collected from you, will be disclosed to our service providers. We do not sell or share financial information.
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Protected classifications and other sensitive information, collected from you, will be disclosed to our service providers. We do not sell or share protected classifications and other sensitive data.
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Commercial information, collected from you, will be shared with our service providers. We do not sell or share commercial information.
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Geolocation information (location at State or country level or, if enabled by you in your device settings, precise geolocation), collected from you and our analytics and advertising partners, will be shared with our service providers. We will sell or share coarse location information to our advertising partners. We will not sell your precise geolocation information. We will share your precise geolocation only with your consent.
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Internet or electronic network activity information, collected from you and our analytics and advertising partners, will be shared with our service providers and will be sold to our advertising partners.
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Audio, electronic, visual, thermal, olfactory, or similar information, collected from you, will be shared with our service providers. We do not sell or share such information.
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Inferences drawn about you, collected from you and our advertising and analytics partners, will be shared with our service providers. We will sell or share such information with our advertising partners.
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Content of communications, collected from you, will be shared with our service providers. We do not sell or share content of communications.
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Information of contacts that you supply to us will be shared with our service providers. We do not sell or share such information.
We determine the retention period for each of the categories of personal information listed above based on (1) the length of time we need to retain the information to achieve the business or commercial purpose for which it was obtained, (2) any legal or regulatory requirements applicable to such information, (3) internal operational needs, and (4) any need for the information based on any actual or anticipated investigation or litigation.
California residents have the right to opt out of the sale or sharing of their personal information, as explained here.
We will collect your personal information in order to offer you the benefits and rewards you request. If we offer you the chance to participate in a specific program, your participation is optional. If you choose to participate, your participation will be subject to the applicable terms or conditions, and you can withdraw at any time. Your information has no real currency value or its equivalent.
California Shine the Light Law
Since 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share our customer's personal information with third parties for their own direct marketing purposes, without their approval. For inquiries regarding our disclosure policy, please send us an email to privacy@impulsemediahub.com, or write us.
California Privacy Rights for Minor Users
Since January 1, 2015, California Business and Professions Code Section 22581 permits you, if you are a California resident under the age of 18, to view, correct, or remove information provided by you or publicly posted by you, by accessing your Impulse Media Hub Profile or another product or service as applicable and editing/removing your information. You will need your password to access your personal account. You may also send us an email asking us to remove certain posted content at privacy@impulsemediahub.com. In the alternative, you may write to us. We will be happy to review, update or remove information and/or content as appropriate. Residual copies of information and/or content that have been removed from your account and/or the Services will remain in our backup systems. We will still retain your information to resolve disputes, enforce our Terms of Use or comply with legal requirements; in this case, your personal information will be blocked from use for any other purpose.
Additional Privacy Information for Nevada Residents
Under Nevada law, Nevada residents who have purchased goods or services from us will opt out of the "sale" of "covered information" (as such terms are defined under Nevada law) for monetary consideration to a person for that person to license or sell such information to additional persons. "Covered information" includes first and last name, address, email address, and phone number, or an identifier that allows a specific person to be contacted either physically or online. As discussed above, we share your information with certain third parties that we believe can provide you with offers and promotions for products and service of interest to you and in the other ways described above. We do not believe that our sharing in this regard would qualify as a sale under Nevada law. Nonetheless, if you are a Nevada resident who has purchased goods or services from us, you may submit a request to record your preference to opt out by emailing us at privacy@impulsemediahub.com. Please note we will take reasonable steps to verify your identity and the authenticity of the request.